Terms of Service

Last updated: March 5, 2026

1. Acceptance of Terms

By downloading, installing, or using Carson ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App. These Terms constitute a legal agreement between you and Brogdon Co LLC ("we," "us," or "our").

2. Description of Service

Carson is a macOS AI assistant that provides file management, web search, contact lookup, app launching, reminders, calendar events, timers, clipboard management, email drafting, and other capabilities through natural language conversation. The App requires macOS 14 Sonoma or later.

3. Accounts and Registration

Certain features of the App require a purchase or subscription. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. You agree to provide accurate information when making a purchase and to notify us promptly of any unauthorized use of your account.

4. Free Trial

Carson offers a free trial period with limited usage. The trial is limited to one per device. Attempts to circumvent trial limitations, including but not limited to manipulating device identifiers or resetting trial data, are a violation of these Terms.

5. Purchases and Subscriptions

Carson offers monthly subscriptions, annual subscriptions, and a one-time lifetime purchase. Subscription pricing and features are described on our website and within the App.

  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.
  • You may manage or cancel your subscription through your Apple ID account settings (for App Store purchases) or through your account dashboard (for website purchases).
  • The lifetime purchase grants access to the App for as long as it is maintained and supported, but does not guarantee indefinite updates or support.
  • Refunds are handled in accordance with Apple's App Store refund policy or Stripe's refund policy, depending on where the purchase was made.

6. API Keys and Third-Party Services

Certain plans require you to provide your own API keys for third-party AI providers (Claude, Grok, Gemini) and voice services (ElevenLabs). Your use of these third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the availability, performance, or conduct of third-party services.

For subscription plans that include API access, requests are routed through our proxy server. We reserve the right to impose reasonable usage limits as described in your plan.

7. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose or in violation of any applicable laws.
  • Attempt to reverse engineer, decompile, or disassemble the App.
  • Circumvent or attempt to circumvent usage limits, trial restrictions, or security measures.
  • Use the App to generate content that is harmful, abusive, or violates the rights of others.
  • Resell, redistribute, or sublicense access to the App or its proxy services.

8. User Data and Actions

Carson may perform actions on your behalf, including modifying, moving, or deleting files, reminders, calendar events, and other data. The App is designed to preview all actions and require your explicit confirmation before making changes. However, you are ultimately responsible for reviewing and approving any actions the App performs. We are not liable for data loss caused by this application.

9. AI-Generated Content

Responses and suggestions provided by Carson are generated by third-party AI models and should be treated as suggestions, not authoritative advice. We do not guarantee the accuracy, completeness, or reliability of AI-generated content. You are responsible for evaluating and verifying any information or actions suggested by the App.

10. Privacy

Your use of Carson is also governed by our Privacy Policy, which describes how we handle your data. By using the App, you consent to the practices described in the Privacy Policy.

11. Intellectual Property

Carson and all associated branding, code, and documentation are the intellectual property of Brogdon Co LLC. These Terms do not grant you any rights to our trademarks, trade names, or other intellectual property except the limited right to use the App as described herein.

12. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components.

13. Limitation of Liability

To the maximum extent permitted by law, Brogdon Co LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or revenue, arising out of or related to your use of the App. Our total liability for any claim arising from these Terms or your use of the App shall not exceed the amount you paid for the App in the twelve months preceding the claim.

14. Termination

We may suspend or terminate your access to the App if you violate these Terms. Upon termination, your right to use the App ceases immediately. Provisions that by their nature should survive termination (including limitations of liability, disclaimers, and intellectual property) will remain in effect.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Your continued use of the App after changes are posted constitutes acceptance of the revised Terms. For material changes, we will provide notice through the App or on our website.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in the State of Colorado.

17. Contact

If you have questions about these Terms, contact us at [email protected].